Introduction

At Royal Holidays Safari, we are committed to protecting your privacy and ensuring the security of your personal information. This Cookies & Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Last Updated: January 25, 2026

Cookies Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

2. Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our site's performance and user experience. These cookies collect anonymous information about page views and navigation patterns.

3. Preference Cookies

These cookies remember your preferences and settings (such as language, theme, or region) to provide a personalized experience on future visits.

4. Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may also be used to limit the number of times you see an advertisement.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to refuse or accept cookies, and to delete cookies that have already been set. However, please note that blocking or deleting cookies may impact your experience on our website.

To manage cookies in your browser, please refer to your browser's help documentation:

Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, email address, phone number)
  • Travel preferences and requirements
  • Booking and inquiry information
  • Newsletter subscription details
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Process and respond to your inquiries and bookings
  • Provide personalized safari recommendations
  • Send you newsletters and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent for newsletter subscriptions
  • Request a copy of your data

Newsletter Subscriptions

When you subscribe to our newsletter, we collect your email address and name (if provided). You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly. We use your subscription information only to send you relevant travel updates, special offers, and safari information.

Contact Form Submissions

When you submit our contact form, we collect the information you provide to respond to your inquiry and provide safari planning services. This information is stored securely and used only for the purposes stated in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years, and newsletter subscriptions are retained until you unsubscribe.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Cookies & Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Cookies & Privacy Policy or wish to exercise your rights, please contact us:

Royal Holidays Safari

Email: royalholidaysafari@gmail.com

Phone: +250 790 081 422

Address: Kigali, Rwanda